Confused or concerned about your Investment/ QROPS or Pension?

We’ve found recently many new clients have come to us with some sort of investment wrapper-typically a Spanish Compliant Portfolio Bond or Qrops/ pension arrangement that most could not answer YES to these 3 questions:


Do you know exactly what you are invested in?

Do you understand all your investments?

Do you understand structured notes?


Over the recent months we have been helping these new clients understand EXACTLY what they have, enabling them to confidently answer YES to all of the above.

We work with 2 fully qualified individuals who have over 40 years experience in both the UK and Spain advising clients on financial and tax planning matters. individuals. Qualified with the CII and are regulated and registered with the Gilbraltar Financial Services commision, the FCA in the UK and both the DGS and CNMV here in Spain

If you have any queries concerning your existing investment, whether they include Structured Notes or not, empower something logical and get in touch. We’ll help you understand exactly what it is you have and advise on all financial and tax planning matters to ensure you are getting the best.



Would you send your children to be taught in a school where teachers are not qualified?

Just 1 Question…

Would you send your children to be taught in a school where teachers are not qualified?


Is your financial adviser qualified?
There are a variety of qualifications within our industry, and as in many industries the level or, quality of qualifications, vary. From a qualification perspective, the UK is probably one of the most robust and rigorous environments.

You can easily check to see if your adviser is qualified to UK standards, by simply going to the Chartered Insurance Institute website, . If you click on membership and then member search, you can then type in your advisers’ name. If they don’t appear with at least the designation Dip PFS next to their name, they would not be able to give advice in the UK.

I am sure, like us, you will see many adverts in the press and on Social Media from firms and individuals offering to provide Financial Advice. Sadly, many of these are not regulated at all.
Being regulated ensures that you have important protection against unscrupulous advisers. If the firm is regulated, you will have protection and some recourse action should the advice be deemed to be inappropriate to your personal requirements. In addition, any regulated firm has to hold Professional Indemnity Insurance, which adds another level of protection for you.

Any firm who is regulated will always state on any advert, or on their website, exactly who they are regulated by. Any firm that is regulated will be happy to share their licences with you.

Would you happily get on a plane knowing the pilot isn’t qualified?

Our Consultants are regulated by the FSC in Gibraltar, Registration number FSC1118B, and also registered with the FCA (UK) and both the DGS and CNMV in Spain.
They are qualified to level 4 with the CII, and are members of the Personal Finance Society. Both hold the Diploma in Regulated Financial Planning.
In addition to being both regulated and qualified, clients will also have peace of mind, in that they are dealing with a Family business which is here for the long term.
So, if you are unsure of your advisers’ regulatory status, or qualifications, why not contact us now for a free consultation?

Is your Financial advisor regulated AND fully qualified?

It has come to our attention in recent months that there are a number of Financial Advice companies advertising on the mainland, and in the Canaries, claiming to be fully qualified and regulated. Unfortunately, some of these companies have very limited permissions, or none at all in some cases.

In the first instance, you need to ensure that the company you are dealing with is regulated. This is extremely important and provides you with a level of protection. Equally important, however, is that the individual sitting in front of you, and providing the advice, is fully qualified.

To check to see if a company is regulated is fairly straightforward. On any advert or marketing material, an advice firm will always state their registration number as well information on where and who they are regulated by. Typically, the regulation will come from either the FSC in Gibraltar, the FCA in UK and either the DGS or the CNMV in Spain. Any advert without this information is likely to be from and unregulated entity.

You are also able to see if an adviser is qualified to UK standard, which many claim to be. To do this, you can go to the official CII (Chartered Insurance Institute) website, and click on member search. When searching for an individual, they should have the designation DipPFS next to their name, which means they have reached Diploma status. If they do not have this next to their name, they are not qualified to UK standard.

We are proud to work with two fully qualified advisers who both have both completed the Diploma in Regulated Financial Planning. We pride ourselves on delivering easily understood, tax efficient solutions for expats living in Spain. You are safe in the knowledge that the advice you are receiving is from fully qualified individuals and a fully regulated business.

We work with our advsisors who are a trading style of Tourbillon Limited, regulated by the Gibraltar Financial Services Commission (Registered Number FSC1118B). Under our network, we are also registered with the FCA in UK and both the DGS and CNMV in Spain.

 Don’t be caught out, ensure your advisor is qualified and fully regulated. You will be very suprised how many aren’t. After all you wouldn’t send your children to school to be taught by an unqualified teacher, neither would you board a plane with a pilot without the right training. Don’t put your financial affairs at risk.
Contact us for trusted, safe, secure and fully regulated advice

Is it wise to keep your pension in the UK?

Pension planning has always been an important part of financial planning and never more so than
now. The pension industry’s legislation is forever changing and everyone should review their

On top of this, we find ourselves in a transitional period where the UK are in negotiations with the
EU, hoping to obtain the best BREXIT deal possible. This, as one would expect, raises lots of
uncertainty and concerns about how UK pensions will be affected by BREXIT and equally, what
impact this has on individuals who live overseas.

We have seen an increasing number of clients living abroad opt to transfer their pension to
an overseas, tax beneficial, jurisdiction. This has given them peace of mind that their pension will no
longer be subject to unknown changes caused by BREXIT.

Most people will depend on a pension to provide them with their income in retirement. Their
pension may come from the State, from a company sponsored pension scheme or from a private
pension arrangement.

Governments around the world are increasing retirement ages and reducing the benefits that the
state provides, so we all need to have the means to support ourselves. Furthermore, with our life
expectancy increasing through breakthroughs in medication and education, our pension funds need
to last longer than ever before.

It is not uncommon for people to lose track of their pensions over time, or even forget about them
all together. If you want to maintain a certain level of lifestyle in retirement or have the option of
retiring when you want to, it is vital you have a plan in place.

We are able to carry out pension audits and reviews of existing schemes, whether your
pension be based in the UK or overseas. We will explain what your options are in plain English,
without the jargon, so that you can make informed decisions on how best to achieve your goals.

Contact Expat services today and we’ll put you in touch with a tried, tested and trusted advisor recommended by Jennifer herself

Wills, Taxes and Residencia- Time marches on for Brexit

Time marches on. Thousands of words are spoken and still there is great optimism in the UK that Brexit is going to bring wealth, prosperity and a standing in the world similar to that from the past. Personally I think that is going to require a miracle. Needing to be part of a collection of countries when the world is a very dangerous place to live in, became apparent when Theresa May flew to Brussels to request help and support regarding the dreadful situation with the nerve gas poisoning in Salisbury. Will this be able to continue at the same level? No doubt due to the unsettled situation, sadly the British are not coming to Spain in the numbers they used to. They are being superseded by other nationalities. Let´s hope this reverts very soon when we are made to feel a little bit more secure on deciding to make Spain our home.

You will need, if you are Resident or Non Resident, to be registered to either pay or prove that you are paying taxes outside of Spain. Please do not ignore this legal requirement because there are more taxes than IBI and Basura to be assessed, especially if you are a Resident, and a huge fine could follow if you do not comply. If you are thinking of making a will, can I suggest that you do this as soon as possible, as without a will the problems, time and money that this will cost your loved ones, can be extremely high and stressful. If you are living with a person who dies, and you are not a blood relative, then it could turn into a nightmare, especially if the deceased has a son, who in Spanish law can supersede a common law relative. There is also the cost of dealing with a death, and having no life insurance or funeral plan, or the provision to pay the inheritance tax, finding these amounts of money fairly quickly, could cause a very unpleasant and worrying time for your loved ones. Everything I have mentioned here has been gained by the experience of others and myself. You must take on board that there is no help available from the government of Spain – you are on your own. But you have no need to be. My very professional associates can ease this situation if you contact them and take their advice. I appreciate that my company is an insurance company, however there is no point in just protecting your car and your house, you need to protect your family. Once again we can help you with a Bespoke Life Insurance policy, which can be as little as € 120 per year. Can you afford not to do this, because sadly accidents and illness do happen? You need to make all these decisions if you choose to live in Spain, to keep you and your family secure. You know it makes sense. All you have to do is visit and contact my company for more information and to arrange an appointment with our associates.

When considering contacting us for your insurance, please remember that Liberty Seguros, the company I deal with, has a special division for Ex Pats. Please do not take this terminology lightly as the investment in the Ex Pat policies is very high, as they are different policies than those offered on the Spanish marketplace. For example, when calling for the grua, check how much distance is covered by your insurance as in most cases this is limited and over that level, you will need to pay, which is not cheap. Also the telephone number you call to make a claim is usually a premium number, which can be very costly. Liberty Seguros offers unlimited grua mileage, and you can call my office on a local number to speak with my Claims Administrator, who of course is bi-lingual and there to assist you. The house policy offered by Liberty Seguros is comprehensive and despite what you can be told, other house policies in Spain, I can assure you, do not have the same coverage. There is even a certain amount of water cover available, which is unique. When you consider the house purchase is the biggest purchase you make, please do not go on price alone and false promises. All the Liberty Seguros policies mentioned offer a Cashback bonus at the moment, for all new business, so now is the time to change. I can also assure you that on renewal you will not be given a huge increase on your premium, as can often happen when you are given a very unrealistic cheap price for your insurance.

For more information contact one of my offices or visit my website My consultants are there to help you with good honest advice, supported by one of the biggest insurance companies in the world.

Could it get any worse?

Could it get any worse? Every time a politician opens his mouth to speak, it is a different story. All I know is that it is becoming a bit of a dangerous farce. There are so many issues and differences to be discussed and many agreements to be made. One example is Northern Ireland, I cannot see an easy resolution happening here and when did the Irish ever resolve anything quickly, especially when it comes to border control and customs.

There have been many warnings of the effects of coming out of the EU, but especially the customs union and trade agreements. These warnings do not seem to be taken on board and there is a mountain to cross regarding the negotiations. I think if I lived in the UK I would be making an exodus to live elsewhere in Europe whilst I had the chance to do it relatively easily, making Spain one of the first choices.

I understand there are a number of people panicking about being able to stay in Spain. I have no fears whatsoever, as both Rajoy, the Prime Minster, his Foreign Minister and the Consulate have many times assured us that we are very welcome to stay (of course we are – the economy would drop enormously without us).

The advice given by the Consulate is to request your Residencia as soon as possible and they are advising that to do this you must have proof of healthcare and if you are not entitled to state healthcare, you need private health insurance, with a certificate which must be presented and approved by the police.

My company can provide you with this certificate when you purchase and complete payment of a health insurance policy. All my offices can assist you with this process, with the applications then be forwarded to my Head Office and your application for your health certificate processed.

I am a little disturbed by many applying for this certificate and after a year, cancelling the policy. Unless you are accepted into the state health system, you will, of course, not have any cover at all in Spain. At this moment it is not illegal to be without health insurance whilst living in Spain but it is very foolish. Accidents and illness happen far too frequently to be without cover. Not only could the costs be high, depending on the illness and if you are unable to pay the invoice you will find yourself with embargoes on your home or bank account.

The other situation you could find yourself in, is needing to reapply for health insurance and find yourself in another age bracket, or have a pre-existing condition, which will both increase the premiums and the pre-existing condition could affect your coverage. Another issue with the state health care is the huge waiting lists and the pressure on the resources. So take care.

Currently I am re-launching Expat Services and have introduced a new service which is named after my Sound Advice programme on Bay Radio – “Jennifer’s Sound Advice Surgeries”, starting in my Javea and Els Poblets offices and extending to the southern offices shortly. I have selected very trusted professionals, who are all fully regulated, to work alongside me, offering their experience of living and working in Spain and what is required to do so. This includes solicitors, financial advisors, currency exchange and a structural surveyor. Two pieces of advice I can give you now is to go to a solicitor when you are thinking of purchasing a property and make sure your solicitor is independent, especially when buying off plan or a new build. This advice will be invaluable, before you even start looking for a property.

When you need any insurance, always go to a specialist, not your bank or solicitor, as in all probability the result will be a Spanish policy, not a policy tailored for the Expats, which my company specialises in. This particularly applies to life insurance. The premiums could be far higher than necessary and you may not be sure of exactly what is covered. When purchasing Mortgage Protection, a medical may be necessary and if you are not offered this and have a condition, your estate may have problems when trying to claim.

It is that time of year again where we are thinking of going on holiday, camping, travelling, hotels or cruises. My company has an excellent policy which you can pay in Sterling, which has many benefits, especially the optional extras when you go on a cruise, which includes cover if you are confined to your cabin due to illness and miss pre-booked excursions, and cover for missing ports or connections during your trip. And of course, all the normal cover of lost luggage, illness and repatriation and being able to speak to someone in your own language is always beneficial.

For those who live near the Els Poblets office, where the Renewal Department is based, I require a part time Sales Consultant to sell general insurance. Sales experience is necessary and other languages would be an advantage. Please send your CV to

For more information, please contact one of my offices or email and to book an appointment for the Sound Advice Surgery, email

Where to start?

Where to start? So much to say. Maybe just start by mentioning Brexit as it is so important to all our lives. I am so concerned that when a report is produced by professionals, pointing out the downside, it seems to carry no importance with the press and no time taken for any discussions. There are always two sides to any negotiations and I don´t feel that the UK is facing up to the reality of trying to replace a structure that has been in place for over 40 years, and pretty successfully. I understand that one of the most important issues is the customs and single market. Although this appears to be one of the UKs demands, how can this be granted, as Norway, for a start, would be very hostile, as they have to pay to be in this club and accept immigration. Then of course, there is Ireland, and indeed, Gibraltar, which has just been put on hold. We shall see, but I and many others are feeling very uncomfortable at what is happening and the time taken to not come to any conclusions. As Expats, we have no certainty of our position at the end of all this. I am very aware that a large number of Expats, myself included, would like the option of remaining European, as I feel so distant from my country now, which is very sad.

It would appear, at long last, that the housing market seems to be recovering rather well and many people are still following their dream of living in Spain. I launched Expat Services some time ago, but because of the housing market having taken a dip for quite some time, the need for the services I offer was limited. Over the Christmas and New Year period I watched quite a number of programmes where people were following their dreams of living in Spain and I became more concerned as time went on. The reality of purchasing a property in Spain is far removed from their expectations and priorities. Having bought and sold apartments just recently, the process is far from easy, very expensive and the paperwork and costs change depending on the area. How buyers manage to steer themselves through this formidable process, which I found to be daunting, I don´t know. So many obstacles can trip you up and unless you get experienced, independent and regulated help, mistakes can and do happen. In response to this situation and other services required by the Expats, including wills, taxation, finances, pensions and money exchange, etc. from the middle of February, I will be offering a very good service, Jennifer’s Sound Advice Surgeries, initially from my Javea office. Once a week, the associates that I work alongside with, will be doing a surgery where the first consultation will be free of charge. The professionals, who are all fully regulated, will be a solicitor, structural engineer and currency exchange advisor. You can either drop in and take a chance, or book an appointment by calling 96 579 5372 or email

For those planning to become Residents in Spain, if you are not entitled to the national health service, unlike the UK the government encourage and make it mandatory for you will be required to obtain private health insurance for your application. We can help you here also, as ASSSA Health Insurance supply a certificate that is accepted by the police, on full payment of the policy. It is an excellent policy with a comprehensive list of doctors, consultants and hospitals, and you have a first class back up service in English to assist you.

I understand the banks are yet again encroaching on the insurance business. This time by offering health insurance, which is completely ridiculous. Please do not be tempted to go this route as it will be a nightmare for you. The product that ASSSA offer is an expat policy, designed especially for your needs.

I mention Expat policies quite often but I am not sure if people really understand what I am talking about. An insurance company who invests in setting up a completely different department and policies for the ExPat market, meaning separating what is on offer to the Spanish market place in order to meet the requirements that the Expats expect and often at a more affordable price, due to many reasons but one of the most important is the lower level of car claims from the Expats in comparison, is to be applauded. It also has the knock on benefit of far lower increases on renewal premiums, and of course, documentation and support in English.

Do your research with regard to your own policies and if in doubt, call one of my offices, and one of my Sales Consultants will be able to help you. We sell Liberty Seguros insurance policies, dedicated to the Expats. This also applies to the ASSSA insurance health policy. Why not make it easier for yourself?
When selecting a financial company to deal with your very precious money and pensions, do your due diligence and don´t be persuaded unless you are very comfortable with the regulatory bodies. If you need any advice on this subject, call one of my offices as the two companies I have selected to work with are regulated and secure and carry indemnity insurance.

For further information, contact one of my offices, visit my website or email

Packages tailor-made for expats

Here at Jennifer Cunningham insurance we work closely with two legal companies, one in the south and one in the north with many years of experience working in Spain. They have tailor made packages specifically designed for expats needs, with Brexit on the horizon the consulate is advising that you seek residencia, signing onto the padron and seeking advice on your taxation needs. Here at Jennifer Cunningham insurance this is where we can help you. Below are a few services mentioned starting with conveyancing, before you start to even look for a property to purchase you need a solicitor straight away to help you through the minefield of a different language and culture.

Inheritance tax in Spain can be quite daunting and expensive and you need to understand that you will need to find the funds very quickly.  If you consider the assets you owned in Spain as a surprise box that no one can open until you are gone, you are placing your family in a difficult situation. Independently of the size of your estate, there is a variety of reason to contemplate having an Inheritance plan. The associates have developed  a complete service which interconnects all the legal, fiscal and practical matters  in dealing with the inheritance process, making things simple for your beneficiaries and family.

Making a Spanish will can help ensure that your wishes are carried out in the way you intend. If you are due to inherit assets in Spain the process can be difficult, long and very expensive if you don’t have it and you make it far simpler and quicker for your loved ones to reside in a different country and have no wills in place it doesn’t make sense.

Taxes rules that operate can be difficult to understand and if you don’t follow them correctly you can be subject to fines and interest payments. Unfortunately we all have to pay taxes and with Brexit its even more important to understand in which country you must pay the taxes. Their is also module 720 which is your worldwide assets which if they are in access of 50,000 they have to be declared. Our trusted teams are there to help you and assist you getting it right in finding the correct solution for you.


Please do not hesitate to contact the team for  further information by emailing

Currency Exchange

THE COST savings of using a specialist currency company are attractive but I have been put off as I understand there could be extra work involved. I also have concerns regarding the safety of my money – am I being over cautious?

Specialist currency providers are becoming popular choices for British ex-pats living in Spain or, indeed, those returning to the UK. Opening a trading facility is much easier and quicker than you may think but is necessary to comply with European KYC anti-money laundering legislation.

Our associates offers the option for customers to apply for registration on-line, via our website, which is a short and straight forward process. Alternatively, customers can simply complete a paper registration form. Additional documentation such as proof of identity and proof of address may be required in some cases.

For the small amount of effort to apply for an account, there are many potential benefits available. These include potential cost savings and the advantage of having a range of currency services that are not always offered by traditional financial institutions, such as high street banks. Trading is also straightforward and is normally conducted over the telephone.

Put simply, you can have access to great rates along with ‘real time’ information on the market which can help you to trade your currency at an advantageous time. Using a specialist currency company means you can arrange to have the rate monitored on your behalf, to help you make the most of market movements and potentially avoid trading when the market is not favourable for you.

Purchasing a Forward Contract, means that you can fix the prevailing rate of exchange to buy currency now, to be settled at a determined date in the future, thus avoiding any potential impact from subsequent market fluctuations. A deposit of 10% of the total amount is required for this service.

The question of security is completely understandable and one that any client needs to be comfortable with.

There are certain questions that will allow you to choose a currency provider with confidence and should be addressed if you have any doubts:

  • How long have you been in business?
  • How many staff do you have?
  • What is your turnover?
  • How many clients do you deal with each year?
  • Do you have any other divisions as part of the company?
  • Do you speculate with the funds?
  • How do you handle client funds?
  • Do you have audited accounts at Companies House?
  • Where are your offices?
  • Are you Financial Conduct Authority regulated?
  • How long have you been in business?
  • How many staff do you have? (Over 760 last year)
  • What is your turnover?
  • How many clients do you deal with each year? (We executed over 7 million client transactions in 2016)
  • Do you have any other divisions as part of the company? (Yes. Retail, Wholesale, Commercial including an award-winning on line trading platform)
  • Do you speculate with the funds?
  • How do you handle client funds? (All client funds are safeguarded in segregated client bank accounts.)
  • Do you have audited accounts at Companies House?
  • Where are your offices?
  • Are you regulated by the Financial Conduct Authority?


Sleeping Beauty!- Jennifer’s December Blog Post

I was in despair when watching Sky News with a discussion about Sleeping Beauty and the comment made was that as Sleeping Beauty had not given the Prince permission to kiss her, therefore it was not politically correct. To my dismay they felt decisions would need to be made about the future of Sleeping Beauty!!!

Further to this conversation, I understand there is a book being produced on teaching and helping males and females how to flirt safely. Flirting is one of the most natural and basics part of our lives and it can be great fun. How can you regulate flirting and consoling someone? What a place to live. Get a life!

In the meantime, as suspected, the Brexit negotiations are getting harder and harder and especially now with the discussions regarding the Irish border. I personally cannot see this being dealt with quickly or ever. What a nightmare this is all becoming and I am convinced if the British public had known the truth and how expensive and drawn out, thereby creating uncertainty, they perhaps would not have voted as they did. I, along with others are looking in on Great Britain and have many fears and concerns for their future. For many reasons, I am glad I live in Spain.

I was very shocked when hearing of the increasing amounts, which are already over £ 1 billion and growing, relating to fraudulent insurance claims, which of course, increases premiums for everyone. However, the insurance company’s investigators are becoming extremely good at unearthing a fraud claim, and when they do, the fines and possible criminal record, will hopefully deter so many people from trying it on. One of the recent scams in the UK is to stop the car suddenly and with no warning, so the car behind hits them. Then of course, they claim for not only the damage to the vehicle but injuries to themselves. This particular scam is now not so easy to get away with.

At present, Spain does not encourage the compensation culture and makes it very difficult, as of course when you have an accident, the Guardia are involved and a claim form should be completed there and then. I, for one, would be very apprehensive in making a false claim in Spain, as it would mean the Guardia would be involved and that is a very daunting situation. At the same time, genuine accidents do happen and I am pleased to inform you that my company is unique in providing a dedicated Claims Department to help guide you through the process of claiming, with the added bonus that it is a normal rate telephone line.

There is good news for static home owners. My company has recently launched a policy, new to Spain, for this type of home. All the information and the claims service is in English. The insurance comes from a very well known, respected company that has specialised with this type of policy for many years and also covers France, Portugal and the UK.

I understand that there are administrators who select the insurance policy to be used on many sites and I am confident when I say that this policy will be better than one you may have, if you even have insurance. Our cover includes your contents, new for old for homes up to an age of 20 years, it is issued whether occupied or unoccupied, there is cover for theft or attempted theft, plus cover for damage from storms, flooding and falling trees. These are just a few of the excellent options available. Call myg my company for a quotation and information on what this policy covers. It is extremely comprehensive and competitive.

I have never been one to stand still any my progress continues as I have just opened two new offices as part of the Grupo Barcelo, in Cuidad Quesada and Playa Flamenca. They are both very comfortable offices. However the Playa Flamenca office, is particularly spectacular and I am extremely proud to be part of this successful Spanish company. You will find the Playa Flamenca office near the Saturday market and just off the Sunny’s roundabout. The Quesada office is on the High Street. Please go along and discover how we can help you with many aspects of living in Spain. We have architects, surveyors, solicitors, financial advisors and currency exchange, all selected by myself for being fully regulated which means you are protected. If you need help with any one of these services, please contact one of my offices.

If you would like more information or a quotation, please contact one of my offices or here on the website.

Once again, this year my company is one of the collection points for the Bay Radio Annual Christmas Children’s Party, who are this year, as well as providing presents and support for the Preventorio in Gandia, are helping the local children of families in need, including those using the Red Cross Food Banks in Javea.

We’re looking for new toys, gift sets, treats and new items of clothing for children aged 3-14 years old. Please could you wrap the gift, note the age it’s for and whether it’s for a boy or a girl.

You can drop them in to any of my office, as well as the Bay Radio office in Jávea or the other drop off points across the region.